If you use delivery services that provide tracking, you can assign tracking numbers for corresponding orders. Your customers will receive them by email.
Here is how to assign tracking numbers:
- Go to your Ecwid Control Panel → My Sales → Orders.
- Find the order you want to assign the tracking number to.
- Click Update Order.
- Select Mark as Shipped:
- Enter the tracking number:
- Click Mark as Shipped.
Your customer will get an email with this tracking number.