eCommerce: Downloading Invoices As PDF Files

Providing your customers with invoices for their purchases is a must in many countries. Invoicing is available to you out of the box with all Ecwid subscription tiers.

All your buyers can download their invoices as PDF files from Thank you for your order page when they complete their purchase. Customers from EU countries also receive an invoice attached to the Order Confirmation email. Also, you can view your customers’ invoices in your Ecwid Control Panel, save them for your records or resend them to your clients.

Note: invoicing standards may vary in each country. To make sure that you comply with the invoice regulations of the countries you sell within, please, consult your local tax authority.
In this article:

  • Downloading invoices from Thank you for your order page
  • Downloading invoices from Order Confirmation email
  • Downloading invoices from Ecwid Control Panel

Downloading invoices from Thank you for your order page

When a customer completes an order in your online store, they land on Thank you for your order page:

Dinvoice1_en-us.png

 

To download an invoice from this page:

  1. Click Print order.
  2. To save the invoice as a PDF file on your device, click Save:
  3. To print the invoice on paper, call the Print dialogue box (Ctrl+P for Windows, ⌥⌘P for Mac) and click Print.

Downloading invoices from Order Confirmation email

After purchasing in your store, your EU customers get their invoice attached to the Order Confirmation email.

To save an invoice from this email:

  1. Download the attached invoice to your device.
  2. Open the HTML-invoice in your browser.
  3. Call the Print dialogue box (Ctrl+P for Windows, ⌥⌘P for Mac) and select Save as PDF or Print to get a paper copy

Downloading invoices from Ecwid Control Panel

If you need to resend an invoice to your customer or save it for your records, you can get it in your Ecwid Control Panel:

  1. Go to My Sales → Orders and find the necessary order in the list.
  2. Click Print Invoice:Dinvoice2_en-us.png
  3. To save the invoice as a PDF file on your device, click Save:
  4. To print the invoice on paper, call the Print dialogue box (Ctrl+P for Windows, ⌥⌘P for Mac) and click Print.

Tip: to print invoices in batches, select multiple orders in the list and click Mass Update → Print Selected.